A good measure of a facility’s general health is the effectiveness of its incident reporting and review process. Over time, the incident review process will reveal whether the facility is making progress in protecting people from harm. With an effective incident investigation and review process, the facility accepts responsibility for the actions of staff and residents as well as the obligation to correct a problem.
Avoiding Workplace Violence: An Organizational Effort
This article suggests guidelines for the development of an effective workplace violence prevention program. These guidelines are advisory in nature,
