Proactively Supporting Behavior

Sometimes the people you support have behaviors that can interfere with their quality of life and the lives of the people they live with. As support staff, it is important to take advantage of situations and opportunities to teach appropriate ways for people to interact within the environments in which they live, work and socialize.

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Crisis De-Escalation

An individual’s behavior can become escalated when he/she is presented with feelings, circumstances, or situations with which he/she is unable

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