The use of volunteers can be a great asset to human service organizations. Volunteers can offer a wealth of skills and resources that can help improve quality of care and enhance programs. It is important that organizations can identify the benefits of recruiting volunteers and the challenges in managing them. It is essential to develop a written volunteer program in order to ensure there is a plan to minimize these challenges, and also a plan to expand on the benefits of welcoming volunteers into your organization.

Blueprints for Safety: Taking Control of Workplace Violence
Training is an important way to make sure participants understand workplace violence and how to identify and deal with threats/threatening