Personal interviews are one of the most commonly used tools for selecting candidates for employment. Every person involved in the interview process needs to be familiar with the “do’s and don’ts” of a legal and effective interview. Failing to recognize and address common recruitment mistakes can open your agency to liability down the road.

Crisis De-Escalation
An individual’s behavior can become escalated when he/she is presented with feelings, circumstances, or situations with which he/she is unable

